Office Administrative Associate, Dispositions

SUMMARY: The Office Administration Associate for Dispositions performs administrative functions for the Office Manager. With guidance from the Manager, facilitates the efficient operation of the department by performing a variety of clerical and administrative tasks. The successful individual will demonstrate strong organizational skills, interpersonal skills, the ability to work independently, computer skills and the ability to work in a fast paced environment and meet deadlines in a timely manner.

ESSENTIAL RESPONSIBILITIES:

• Answers phone calls and transfers calls to appropriate individuals as needed.
• Maintains filing systems as assigned.
• Handles past due accounts and contacts customers regarding collection accounts.
• Retrieves information as requested from records, email, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Performs other related duties as assigned.

QUALIFICATIONS:

• Firearms knowledge and auction experience desired but not required.
• Ability to work effectively with conflicting priorities and tight deadlines.
• Experience with QuickBooks preferred.
• Excellent customer service skills with the ability to handle difficult customers in a calm manner.
• Ability to work independently, organize, handle detail, follow-through on tasks and problem solve with minimal supervision and successfully complete tasks in a timely manner.
• Excellent verbal/written communication and problem solving skills.
• Able to work in a busy environment.
• Must have respect for confidentiality; ability to work with discretion and integrity.
• Strong computer proficiency, including Gmail, Microsoft Word, Excel, PowerPoint and Google WorkStation.
• Ability to get along well with others and be a positive member of LSB.
• Must have valid CA drivers’ license, clean DMV, and criminal record clearance from DOJ.
• A Bachelor’s Degree from an accredited university and 1 – 2 years of related work experience preferred but not required. A High School Diploma and/or an Associates Degree and 3 to 5 years of related work experience that demonstrates the ability to perform the duties of the position will be considered.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

• Stand, walk; sit; reach with hands and arms; balance, stoop, kneel, crouch or crawl.
• Drive from one location to another
• Lift and /or move up to 25 lbs.

HOURS of EMPLOYMENT:

This is a full time position. A 40 hour work week schedule will be established on consultation with the supervisor, evening and weekend hours may apply. The normal work week is Monday – Friday. Hours of work will be established between the hours of 6:00am and 6:00pm. Occasional Sunday evenings may be required.

COMPENSATION AND BENEFITS:

Salary depends on experience. Benefits include medical, dental, vision, paid holidays, vacation, and a 401(k).

Salary Grade: 12     Salary Range: $18.08 – $22.60 – $27.12

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

LSB reserves the right to change the duties of the position at any time.

 LSB provides equal opportunity for all qualified applicants and does not discriminate on the basis of race, color, national origin, religion, sex, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sexual orientation, gender, gender identity, general expression, age, veteran status, or any other protected classification.